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Error Message 1023 (NTP Error)
When there is an error with the product, the error message appears on the screen.
Check the cause and countermeasure, and then take appropriate action.
To clear the error:
Press the button (OFFLINE) or button, or change the calendar setting.
Cause and Countermeasure Reference
Cause
Could not connect to the time server and set
the date and time.
Countermeasure
◦ Confirm that the address of the time
server is correct.
◦ Confirm that there is a connection to the
time server.
◦ The calendar can be set manually and
operation can be resumed without NTP
functionality.
Time Server IP
Regional
Contact your SATO technical support if the error cannot be resolved.
Contact Information for When You Are in Trouble
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