520
Error Message 1116 (Failed to Read the Tag Data) (S84NX Only)
When there is an error with the product, the error message appears on the screen.
Check the cause and countermeasure, and then take appropriate action.
To clear the error:
Press the button (RETRY), and then execute the retry/release operation set in [Retry Mode],
or press the button (ABORT).
Retry Mode
To cancel an entire print job, open and close the top cover to switch the product to Offline mode, and
then press the button (CANCEL).
Cause and Countermeasure Reference
Cause (1)
Failed to read the tag by using the tag data print <TU>
command.
Countermeasure (1)
◦ Confirm the inlay and check the product and
antenna settings.
◦ Confirm that an address that exceeds the inlay
volume has not been specified.
RFID Settings (S84NX Only)
RFID (S84NX Only)
Cause (2)
Failed to replace the loaded tag.
Countermeasure (2)
Confirm the inlay and check the product and antenna
settings.
RFID Settings (S84NX Only)
RFID (S84NX Only)
Contact your SATO technical support if the error cannot be resolved.
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