290
Faults
21.2.7 Portal Transfer Fault messages
Portal Transfer Fault messages
Error code Message Possible cause/remedy
101 The server address could
not be resolved.
The access type was not con gured. An
alternative DNS server is required. The wrong
server was entered. The network connection
was disconnected and could not be reestab-
lished.
102 Cannot open socket. Possible causes: Unknown. If this error conti-
nues to occur, contact our technical support.
103 Cannot connect to the
socket.
Possible causes: The connection is blocked by
a rewall or a router. The wrong server was
entered. The server is of ine.
104 and 106 Connection error This can occasionally happen with GPRS
connections. Try it again. The network cable
has a loose connection. There are problems
with your Internet connection.
220 Authentication failure
(portal)
The portal registration was done incorrect-
ly. The portal was not con gured for HTTP
transfers. The wrong server was entered.
222 Connection to the ser-
ver, but not response to
request
Check the portal server entered.
This can occasionally happen with GPRS
connections. Try it again.
Other General errors There is detailed description of this error.
If this error continues to occur, contact our
technical support.
.
21.2.8 Fault messages Feed-in Management
These fault messages are displayed on the LCD display.
The percentage symbol blinks and the corresponding error code is displayed.
Fault messages
Feed-in Management
Error code Possible cause/remedy
1 Unde ned status for the PM+ interface or an invalid channel setting
for the active and reactive power management.
=> Check the wiring and con guration.
2 Communication error with the I/O Box
=> Check the wiring and the power supply for the I/O Box.
=> Check the interface selected under Con guration | Special Func-
tions | Feed-in Management | Pro le.
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