Aastra Ascotel IntelliGate 2065 - 7.4 Call data output

Ascotel IntelliGate 2025/2045/2065
Part 2 Call logging (CL) 381
ICL and OCL: Areas of conflict
ICL can lead to conflicts with OCL as the same resources are used in part. Critical
points are:
• Same output channel:
A certain amount of ambiguity can arise between OCL and ICL if clear sorting
is not carried out. Under certain circumstances the equipment used for charge
acquisition may have to be reconfigured.
• Separate protocols:
ICL and OCL protocols can be configured independently of each other.
• Memory overflow:
• Ambivalence with transfer traffic:
If external calls are transferred or rerouted to an external destination and then
answered there, 2 protocol lines will be generated (if both OCL and ICL are
enabled).
• Two-company system:
ICL does not support separate logging according to company.
7.4 Call data output
ICL, OCL and ICC data is output to printers or other output devices via a V.24
interface of a Pocket Adapter, a V.24 interface of the PBX or the Ethernet inter-
face. It is possible to configure which data is output on which of the available
interfaces. Up to 4 output devices can be connected at the same time.