Ascotel IntelliGate 2025/2045/2065
Part 2 Features 523
Reference to Other Features
8.5.2 Courtesy Service (announcement prior to answering)
The Courtesy service is an announcement service for incoming external calls. If an
outside call from A is not answered within a preset delay time by internal
subscriber B (who is either free or for whom call waiting is enabled), the caller will
hear a recorded message (provided the call has not been rerouted to the alterna-
tive destination (Capolinea)
1)
beforehand). Once the recorded message has been
played, the caller once again obtains the ring-back tone or music.
Fig. 2.209: Courtesy Service
As long as caller A is connected with Courtesy, subscriber B's terminal continues
to ring. If B answers, the connection is put through immediately.
If B does not answer within 5 minutes, the connection is cleared down.
Recorded messages can be recorded and imported individually for each recorded
message group and for each switching variant (e. g. Day, Night, Weekend).
Recorded messages can be recorded either with a phone or using audio equip-
ment connected to the audio input. It is also possible to record announcements
with a PC, store them as a wave file and load them into the PBX.
The System Configuration determines whether the Courtesy sequence is to con-
sist of a recorded message followed by the ring-back tone or of a recorded mes-
sage followed by music (music source as per configuration of the "Music on hold"
parameter). The configuration also specifies whether the sequence is to be played
once or continuously.
Features:
• "Call Forwarding Unconditional (CFU)", page 438
• "Call Forwarding on No Reply (CFNR)", page 445
• "User group: Logging in and logging out", page 533
• "Searching via a paging system", page 536
1)
Only for Italy
A
B
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