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7925G
Administration Guide
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Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide
246
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Deployment Overview
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Installation
265
267
Table of Contents
Main Page
Default Chapter
3
Table of Contents
3
Cisco Product Security Overview
17
Related Documentation
17
Cisco Unified Ip Phone 7900 Series Documentation
17
Cisco Unified Communications Manager Documentation
17
Cisco Business Edition 5000 Documentation
17
CHAPTER 1 Cisco Unified Wireless IP Phone
21
Phone Overview
21
Cisco Unified Wireless IP Phone 7925G-EX
23
Buttons and Hardware
25
Cisco Unified Wireless IP Phone 7925G Desktop Charger Overview
27
Bluetooth Technology
30
Hands-Free Profile
31
Feature Support
32
Telephony Features
33
Security Features
34
Supported Security Features
35
Security Profiles
37
Authenticated, Encrypted, and Protected Phone Calls
38
Protected Calls Identification
38
Security Restrictions
39
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Deployment
39
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Installation
40
Communications Manager
40
CHAPTER 2 Voip Wireless Network
43
Voip Wireless Network Overview
43
Wireless LAN
43
WLAN Standards and Technologies
44
802.11 Standards for WLAN Communications
44
Radio Frequency Ranges
45
802.11 Data Rates, Transmit Power, Ranges, and Decibel Tolerances
47
Wireless Modulation Technologies
49
AP, Channel, and Domain Relationships
49
Wlans and Roaming
50
Bluetooth Wireless Technology
52
Voip Wireless Network Components
52
Network Protocols
52
Cisco Unified Wireless AP Interactions
54
AP Association
54
Voice Qos in Wireless Networks
55
Cisco Unified Communications Manager Interactions
57
Phone Configuration Files and Profile Files
57
Dynamic Host Configuration Protocol Server Interactions
58
Voice Communication Security in Wlans
59
Authentication Methods
59
Authenticated Key Management
61
Encryption Methods
61
AP Authentication and Encryption Options
62
Site Survey Verification
64
Verify Wireless Voice Network
64
Display Neighbor List
65
Perform Site Survey
66
CHAPTER 3 Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Setup
67
Before You Begin
67
Network Requirements
67
Cisco Unified Communications Manager Phone Addition Methods
68
Autoregistration Phone Addition
68
Autoregistration and TAPS Phone Addition
69
BAT Phone Addition
69
Cisco Unified Communications Manager Administration Phone Addition
70
Device Support
70
Safety Information
70
Battery Safety Notices
72
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Installation
74
Phone Power
74
Install or Remove Phone Battery
75
Charge Phone Battery Using Power Supply
78
Charge Phone Battery Using USB Cable and PC
79
7926G
80
WLAN Settings from Cisco Unified Wireless IP Phone Web Pages
80
WLAN Settings from Network Profile Menu on Phone
80
Headset Usage
80
Wireless LAN Settings for Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G
80
Bluetooth Wireless Headsets
81
Connect Headsets
81
Headset Pairing
81
Audio Quality
82
External Device Use
82
Bulk Provisioning
83
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Startup
83
Active and Standby Phone Modes
84
Active Mode
84
Standby Mode
84
Phone Startup Process
84
Chapter 4 Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Web Pages
87
Web Pages Overview
87
PC Setup for Phone Setup
87
Install USB Drivers
88
Set up USB LAN on PC
88
Access Phone Web Page
89
Set up Phone Using USB Cable
90
Remote Phone Updates
90
Set Privileges for Phone Web Page
90
Access Phone Configuration Web Page
91
Home Web Page Menu
92
Home Web Page Summary Information
93
Network Profiles
94
Network Profile Settings
95
Set up Wireless Settings in Network Profile
100
Wireless LAN Security
100
Set up Authentication Mode
102
Wireless Security Credentials
103
Pre-Shared Key Formats
103
Pre-Shared Key Setup
103
Set up Username and Password
103
Set up PSK
104
WEP Key Formats
104
Wireless Encryption
104
EAP-TLS Authentication Certificates
105
Set up WEP Keys
105
Install EAP-TLS Authentication Certificates
106
Manufacturing Installed Certificate
106
User-Installed Certificate
106
Set Date and Time
107
ACS Certificate Export Methods
108
Export and Install Certificates on ACS
108
Export CA Certificate from ACS Using Microsoft Certificate Services
108
Export CA Certificate from ACS Using Internet Explorer
109
Install Authentication Server Root Certificate
110
PEAP Setup
111
IP Network Settings
112
Network Configuration Fields When DHCP Not in Use
113
Set up Advanced Profile Settings
114
Set up USB Settings on PC
115
Set up Trace Settings
116
Trace Settings Fields
118
Set up Wavelink Settings
119
Phone Book Setup
120
Import and Export CSV Phone Contacts
121
Search Phone Book
122
Phone Book Actions
123
Edit Contact Information
124
Trace Logs
125
Network Profile Templates
126
Import Configuration Template
128
Administration Password Changes
129
Site Survey Report
130
CHAPTER 5 Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Settings
135
Network Profile Settings
136
Change Profile Name
137
Network Profile Data Input Guidelines
138
Network Settings
139
DHCP Settings
141
Static Settings with Disabled DHCP
142
Change Cisco Discovery Protocol Settings
143
WLAN Configuration Settings
144
Phone Settings Menu
147
Phone Settings Fields
148
Set up Phone Security Certificate
150
Change USB Port Setup
151
CHAPTER 6 Wavelink Avalanche Server
153
Best Practices
154
Set up Wavelink Server Address from Phone Web
155
Phone Attributes Setup
156
Install CU File
157
Profile Settings Fields
158
USB Settings Field
163
Wavelink Settings Fields
164
CHAPTER 7 Features, Templates, Services, and Users
167
Cisco Unified Wireless IP Phones Setup in Cisco Unified Communications Manager
168
Product-Specific Fields for Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G
182
Set up Product-Specific Options
185
Softkey Templates
186
Phone Button Templates
187
Set up IP Phone Services
188
Java Midlet Support
189
Corporate and Personal Directories
190
Obtain Cisco Unified IP Phone Address Book Synchronizer Application
191
User Options Web Pages Management
192
Customize User Options Web Page Display
193
Custom Phone Rings Creation
194
Chapter
195
CHAPTER 8 Security, Device, Model, Status, and Call Statistics Information
196
Security Configuration Fields
196
CTL File Screen
197
Lock and Unlock CTL File
198
Access Trust List Screen
199
Device Information Fields
200
View Model Information Screen
204
Status Menu
205
View Status Messages Screen
206
Status Messages
207
View Configuration File Name
208
View Network Statistics
209
Call Statistics
211
Call Statistics Fields
212
Firmware Versions
213
View Firmware Versions Screen
214
CHAPTER 9 Remote Monitoring
215
Cisco Unified IP Phone Web Page Information
216
Network Setup Information
217
Device Information Web
220
Wireless LAN Statistics Section
222
Network Statistics Section
224
Stream Statistics Menu
226
CHAPTER 10 Troubleshooting 209
229
Startup and Connectivity Problems
229
No Association to Cisco Aironet Access Points
230
Access Point Settings Mismatch
231
EAP Authentication Failed Message
232
Phone Cannot Connect to TFTP Server or to Cisco Unified Communications Manager
233
IP Addressing and Routing
234
Cisco Unified Communications Manager and TFTP Service Status
235
Intermittent Network Outages
236
Phones Have Not Been Intentionally Reset
237
Ring Volume Is too Low
238
Phone Does Not Ring
239
Voice Conversation Delays While Roaming
240
Voice Quality Monitoring
241
Voice Quality Metrics
242
Common Phone Status Messages
243
Locating Network Services Message
244
Configuring CM List Message
245
Log Information for Troubleshooting
247
Reset Phone to Factory Defaults
248
Verify DHCP Setup
249
Internal Support Website
251
Appendix A
252
Phone Care and Maintenance
252
Help System on Phone
253
User Voice Messaging System Access
254
International User Support
255
Appendix B
257
Technical Specifications
257
Specifications
258
Phone Behavior During Times of Network Congestion
259
Qos Policies Setup
261
Other manuals for Cisco 7925G
User Guide
176 pages
Deployment Guide
150 pages
Accessory Guide
20 pages
Installing Guide
20 pages
Quick Guide
14 pages
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134 pages
Cisco 7925G (SCCP)
28 pages
Cisco 7925G Series
111 pages
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28 pages
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118 pages
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6 pages
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41 pages
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