APPENDIX L: TROUBLESHOOTING
ECO Manual
336
Appendix L: Troubleshooting
Warning!
DO NOT open your device case!
If you encounter a problem with your unit,
call the PRC Service Department at 1-800-262-1990.
If you are outside the U.S., call your local distributor.
Do not attempt to open the case!
ECO and ECO Software Troubleshooting
Battery and Battery Charger Warning:
Warning!
Caution
There is a risk of explosion if the batteries are replaced by an incorrect type. Call PRC Service
Department before replacing the batteries.
Warning!
Use only the battery charger that came with your device.
Other chargers may damage the batteries in your device.
If you plan to store the ECO for a month or more without using it: Charge the batteries
to
Full. Go to the Toolbox and open the MAINTENANCE MENU. Open the Battery Menu.
Select the
Enter Shipping Mode option. Respond YES to put your device into Ship Mode.
Select
OK to exit the Battery Menu. Select OK to exit the MAINTENANCE MENU. Unplug
the battery charger. Store your ECO.
When you are ready to use your ECO again,
plug in the battery charger and fully charge the
batteries. Press the I/O button on the front of the case to turn the ECO on.
Remember! You cannot store when the batteries are low.
Remember! You can always check the status of your batteries by looking at the bar graph
next to the Battery icon in the Status Display Area.
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