APPENDIX L: TROUBLESHOOTING
ECO Manual
341
Output turned ON, some things you do in the ECO program may affect the Windows program
and cause problems.
Your ECO is not producing any audio—you cannot hear messages:
The volume may be muted in your ECO or in Windows.
First: check the Status Display Area on your ECO screen to make sure there are lines visible in
the Volume bar graph. If not, try activating the
VOLUME UP key in the Toolbox until you see
some lines. Then activate a message and see if you hear it.
If that doesn't work: Open the FEEDBACK MENU and make sure the External Speaker
option is turned
OFF.
If that doesn't work: Open the Windows Start Menu. Select Control Panel. Select the
Sounds and Audio Devices option. Select the Volume tab. Make sure the Mute box is
unchecked.
PRC SERVICE DISCLAIMER
The PRC Service Department is not responsible for lost vocabulary on devices returned for
service.
Before you return a device to PRC for servicing, back up your vocabulary on a USB memory
device
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