Error Code What You Can Do
016-795 Press the
button to clear the message. Check if the format of a file stored in USB memory device is
supported, or the file is not broken.
016-797
016-920 Press the
button to clear the message. Check the wireless settings for the access point and the printer.
016-930 Remove the device from the front USB port and press the
button to clear the message.
016-931
016-981 Press the
button to cancel the current job. Try copying fewer documents.
016-985 Attached file size is larger than you defined. Press the
button to clear the message. Try the following:
❏ Enlarge Max E-Mail Size.
❏ Lower the resolution setting.
❏ Change the file format of the scanned image.
017-970 Memory is likely to be full. Press the
button to clear the message. Try the following:
❏ Delete the data stored in the memory.
❏ Lower the resolution setting.
❏ Reduce the number of pages.
017-980 Press the
button to clear the message. Retry when the printer does not process any job.
017-981
017-988 Press the
button to clear the message. Check if the interface cable is securely connected or your
computer does not have any problem.
018-338 Turn off the printer, and then on. If this does not solve the problem, contact our local representative office
or authorized dealer.
See Also:
“Contacting Epson Support” on page 397
024-340
024-360
024-371
024-958 Load the specified paper and press the
button to clear the message. Follow the on-screen instruction if
one appears.
See Also:
❏ “Loading Print Media in the Paper Tray” on page 123
❏ “Loading Print Media in the Priority Sheet Inserter (PSI)” on page 132
024-963
AL-MX200 Series User’s Guide
Troubleshooting 368
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