Metronix smartServo BL 4104-C - Page 273

15 Appendix
14-4 Angle encoder not
supported
The identification cannot be performed with the
current angle encoder settings.
Check the angle encoder configuration.
Please contact the Technical Support team.
14-5 Index pulse not found The index pulse could not be found after the
maximum permissible number of electrical
revolutions.
Check the index pulse signal.
Check the angle encoder settings.
14-6 Invalid hall signals The pulse sequence or the segmentation of the
Hall signals is unsuitable.
Check whether the encoder provides 3 Hall
signals with 120° or 60° segments.
Check the wiring.
14-7 Identification not
possible
Check the DC bus voltage.
Check whether the motor is blocked (for example
holding brake not released).
14-8 Invalid number of pole
pairs
The calculated number of pole pairs is beyond the
parameterisation range.
Check the data sheet of the motor.
Please contact the Technical Support team.
Group 15: Mathematics
15-0 Division by zero Please contact the Technical Support team.
15-1 Out of range error
15-2 Mathematical underflow
Group 16: Program execution
16-0 Incorrect program
execution
Please contact the Technical Support team.
16-1 Illegal interrupt
16-2 Initialisation error
16-3 Unexpected state
16-4 Unexpected hardware
error
Group 17: Max. following error exceeded
17-0 Max. following error
exceeded
Increase the error window.
Decrease the acceleration.
17-1 Encoder difference
monitoring
External angle encoder not connected or
defective?
The deviation fluctuates, e.g. due to gear
slackness. If necessary, increase the switch-off
threshold.
17-2 Current spike
monitoring
Please contact the Technical Support team.
Product manual BL 4000-C Page 273 of 298