Motorola MC40 - Five-Slot Charge Only Cradle CRDUNIV-40-5000 R Troubleshooting; Single-Slot Charge Cradle Troubleshooting; Table 10-2 Troubleshooting the Single-Slot Charge Cradle; Table 10-3 Troubleshooting the Five-Slot Charge Only Cradle

MC40IntegratorGuide
10.4.2Single-SlotChargeCradleTroubleshooting
Table10-2TroubleshootingtheSingle-slotChargeCradle
Problem
CauseSolution
MC40was
removedfrom
cradleorcradle
wasunplugged
fromACpower
toosoon.
Ensurecradleisreceivingpower.EnsureMC40isseatedcorrectly.
Conrmthebatteryischarging.The2680mAhbatterychargesin
approximatelyfourhours.
Batteryisfaulty.Verifythatotherbatterieschargeproperly.Ifso,replacethefaulty
battery.
TheMC40isnot
fullyseatedin
thecradle.
Removeandre-inserttheMC40intothecradle,ensuringitisrmly
seated.
MC40batteryisnot
charging.
Extremebattery
temperature.
Batterydoesnotchargeifambienttemperatureisbelow0°C(32
°F)orabove40°C(104°F).
10.4.3Five-SlotChargeOnlyCradleCRDUNIV-40–5000R
Troubleshooting
Table10-3TroubleshootingtheFive-SlotChargeOnlyCradle
Problem
CauseSolution
MC40removed
fromthecradle
toosoon.
ReplacetheMC40inthecradle.The2680mAhbatterychargesin
approximatelyfourhours.Touch>Aboutdevice>Status
toviewbatterystatus.
Batteryisfaulty.Verifythatotherbatterieschargeproperly.Ifso,replacethefaulty
battery.
MC40is
notinserted
correctlyinthe
cradle.
RemovetheMC40andreinsertitcorrectly.Verifychargingis
active.Touch>Aboutdevice>Statustoviewbattery
status.
Batteryisnotcharging.
Ambient
temperatureof
thecradleistoo
warm.
Movethecradletoanareawheretheambienttemperatureis
between0°C(32°F)and35°C(95°F).
Sparebatteriesarenot
charginginFourSlot
BatteryCharger.
MissingFour
SlotBattery
Chargerpower
supply.
TheFourSlotBatteryChargerrequiresaseparatepowersupply.
Obtainthecorrectpowersupplyandconnecttothecharger.
10-8
MN000112A01-September2013