Item
No.
Item Input Data Description Default
04 ACD Overflow Trans-
fer Time
0 ~ 64800 (seconds) Define the time before ACD overflow oc-
curs. Each ACD Group can have unique
overflow options.
30
05 System Speed Dial
Bin
0 ~ 999 (Used when
41-08-02 is set to 5)
Assign the speed dial bin to be used as
the ACD overflow destination. Using a
speed dial bin for ACD Overflow is suppor-
ted only for off premise calls.
999
06 Incoming Ring Group
when Overflow
01 ~ 25 (Used when
41-08-02 is set to 6)
Assign the Ring Group for ACD overflow
calls to go to.
1
Conditions
None
Feature Cross Reference
• Automatic Call Distribution (ACD)
ISSUE 6.0 SL1100
Programming Manual 2-371
Program
41
To Next Page
Loading...
