Program 41 : ACD Setup
41-09 : ACD Overflow Table Setting
Level:
SA
(This Program is available for V1.5 or higher)
Description
Use Program 41-09 : ACD Overflow Table Setting to define the ACD group to which a call is
transferred when overflow occurs.
Input Data
ACD Group No. 01 ~ 02
Item
No.
Item Input Data Description Default
01 1 ~ 3 0 ~ 3
0 = No Setting
3 = In-Skin Voice Mail In-
tegration
Define the ACD group to which a call is
transferred when overflow occurs.
0
Conditions
None
Feature Cross Reference
• Automatic Call Distribution (ACD)
SL1100 ISSUE 6.0
2-372 Program 41 : ACD Setup
Program
41