Components Troubleshooting 3: Troubleshooting
51
Startup Messages
Tab le 1 3 lists the messages that can occur at startup or Operational Check.
Table 13 Startup Messages
Message Possible Causes Suggested Solution
Critical Device Failure Detected.
Service Required
Critical failure.
The device cannot deliver
therapy; service immediately.
•Acknowledge
•Run an OpCheck
• Check the HW Error Log and troubleshoot
accordingly
Critical Component Test Failure
Clinical Mode Not Available due
to Equipment Malfunction. Service
Required
AutoTest Failure
Non-critical Device Failure
Detected. Service Required
Non-critical failure.
The device can deliver therapy;
service at a nearest opportunity. Non-Critical Component Test
Failure
• Equipment Disabled: Therapy
• Equipment Disabled: System
Failure
• Power Test Failure
• Hardware failure
Power Equipment Malfunction Power Supply or Battery failure Troubleshoot power and battery, see “Power and
Battery” on page 46.
Replace Battery Battery failure
Configuration Error. All Settings
Reset to Factory Default Values
Attempt to import an invalid
Configuration
Reconfigure the device to the user’s settings. See
the Instructions for Use for details.
All Settings Reset To Default
Values
Previous Event Data Record Has
Been Closed
An error caused the device to
restart
Troubleshoot the device
• Therapy Knob Failure
• Therapy Knob Timing Error
Therapy Knob failure during
Op Check
• Make sure the Knob was positioned at 170 J
and 150 J as directed.
• Replace the Therapy Knob
• Replace the Therapy Switch
(15:1) RFU Test Deadline Failure -
current time xx later than
deadline time xx error log message
RFU Test is not completed in
time
Run Op Check
(15:2) RFU Test Deadline Failure -
unable to get valid current time
error log message
RFU Test failure
• Restart the device (turn off, wait 10 s., turn on)
• Replace Processor PCA
(15:3-6) RFU Test Deadline
Failure...
error log message
• Restart the device (turn off, wait 10 s., turn on)
• Replace Processor PCA
(15:7) AutoTest started but failed
to complete error log message
•Run OpCheck
• Replace Processor PCA
System Failure: Service Required
tech. alarm
Device option(s) installed
improperly.
• Run Op Check to find the failing option(s).
• Recheck and re-enter the options key.
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