Philips HeartStart XL+ - Software Upgrade Errors

2: Maintenance Software Upgrades
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11 When the software or language installation process is complete, press the Menu Selection key to
acknowledge the restart the device, see Figure 11.
Do not remove the USB flash drive yet.
12 Perform the Operational Check to ensure that every programmable chip of the device is updated.
See “Operational Check” on page 33.
13 Remove the USB flash drive.
Software Upgrade Errors
If your software upgrade is terminated with the Upgrade Failed: Error nn message, then:
1 Do not turn off the device until you have tried steps 2 and 3 below.
2 Try to remove and reinsert the USB drive, upgrade may restart automatically.
3 If upgrade does not restart on USB insertion, press the Menu Select button twice to restart the
upgrade.
4 If unsuccessful, then:
a Remove the AC and battery.
b Wait 10 seconds; keep the USB inserted.
c Restore the AC and battery.
Device starts in the Service Mode.
d Enter the service password if prompted.
e Upgrade should restart automatically.
If still unsuccessful, then see Table 2 for troubleshooting.
Figure 11 Software Upgrade, Completion
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