Components Troubleshooting 3: Troubleshooting
61
NBP Monitoring Problems
Table 24 NBP Monitoring Problems
Symptom Possible Causes Suggested Solution
NBP Calibration Overdue message The NBP module should be
calibrated once a year
Calibrate the NBP module. See “NBP
Module Calibration” on page 19.
NBP Measurement Failed message • Excessive patient movement
• Hose or cuff kinked or leak
Ensure the user applies correct procedure
• Air tube inside the device failure
• Defective NBP hardware
• Reconnect the air tube
• Replace NBP module
NBP Cuff Overpressure message External pressure on the cuff
during the measurement
Do not touch the cuff during the
measurement
NBP Error message Defective NBP hardware
Replace NBP module if persists
NBP Equipment Malfunction message NBP Module autotest failure
NBP Cuff Not Deflated message NBP cuff blockage • Check tubes for kinks
• Replace NBP cuff
• Measurement cycle does not start.
• Pump operates, cuff inflates normally,
but does not deflate.
• NBP Cuff Not Deflated message
Failure of front panel button Run Controls test in Service Mode to
confirm. Replace Front Case if needed.
NBP Module failure Replace NBP Module
Processor PCA failure Replace Processor PCA
Reading inaccurate NBP Module needs calibration Check accuracy as described in “NBP
Module Tests” on page 22. Calibrate if
needed.
NBP Module failure Replace NBP Module
Liquid inside the tubing A spill If the liquid is clean water, and it did not
reach the NBP Module, then drain the
water and dry the tube.
Otherwise replace NBP Module.
(13:1) RFU Test Timed Out error log
message
Test is not completed in time Run Op Check
(13:2) NBP Communication Failure error
log message
NBP communication failure
Replace NBP Module (13:3) Self Test Failure error log message NBP self-test failure
(13:4) NBP Equipment Malfunction error
log message
NBP Module failure