Philips HeartStart XL+ - Defibrillation Problems

3: Troubleshooting Components Troubleshooting
56
Defibrillation Problems
Table 19 Defibrillation Charging Problems
Symptom Possible Cause Suggested Solution
Charge Button
Failure
Op Check
message
During Op Check, the user
pressed the No Button Response
menu instead of the Charge
button
• Run Op Check and be sure to press the Charge button
• Run Controls test to confirm
• Check buttons for mechanical operation
• Replace HIF PCA
Does not charge in
Manual Defib
Mode using
Charge button on
paddles
Paddles not connected properly Check/restore connection
Paddles failure • Confirm paddles problem by connecting Pads and attempting
to charge device using Charge button on the HeartStart XL+
• Replace paddles if needed
Problem with internal
connections
Check/restore connections between Therapy port and Therapy
PCA, and between Therapy PCA and Processor PCA
Therapy Port failure Replace Therapy Port
Processor PCA failure Replace Processor PCA
Does not charge in
Manual Defib
Mode using
Charge button on
HeartStart XL+
Therapy cable failure Replace Therapy cable
Front panel button failure Run Controls Test in Service Mode to confirm, replace Front
Case if needed
Therapy PCA failure Replace Therapy PCA
Processor PCA failure Replace Processor PCA
Does not charge in
AED Mode, but
charges in Manual
Defib Mode
Shock not advised Make sure ECG wave is displayed and shock is advised
Pads ECG front end failure Replace Therapy PCA
Processor PCA failure Replace Processor PCA
Does not charge to
energy setting on
Therapy switch
Therapy Knob has been replaced
and installed incorrectly
• Confirm by rotating Therapy Knob back and forth to check
travel and alignment
• Run Controls test in Service Mode to test Therapy Knob.
Reinstall Therapy Knob, if necessary
Therapy Switch failure Replace Therapy Switch
The Capacitor
charges too slowly
The device is being operated with
AC power (no battery) or the
battery power is low
Install a fully charged battery
Battery not fully charged, or
defective
Therapy PCA defective Replace Therapy PCA
Equipment
Malfunction:
Shock and Pacing
message
• Unable to charge to selected
energy
• Unable to determine energy
•Run OpCheck
• Check Hardware Error Log
• Replace Therapy PCA