Ricoh PRO C7210

1.SC Codes
384
SC NO.
Level
Error Name/Error Condition/Major Cause/Solution
SC921-00
B
Printer application error (Resident font not found)
Resident font was not found at printer startup.
 Preinstalled font files not found.
 Cycle the main power switch off and on.
SC NO.
Level
Error Name/Error Condition/Major Cause/Solution
SC925-
00
SC925-
01
B
NetFile function error
The NetFile file management on the HDD cannot be used, or a NetFile
management file is corrupted and operation cannot continue.
 HDD defective
 HDD inconsistency caused by power failure during HDD access, etc.
 Software bug
 If another SC related to HDD errors (SC860 to SC865) is issued at the same
time, the HDD is the cause. Solve the other SC.
 If SC860 to SC865 is not issued
1. Cycle the main power switch off/on.
 If this does not work, initialize the HDD NetFile partition (SP5-832-011: HDD
Formatting (Ridoc I/F)).
Approval by the customer is required because documents waiting to be
captured will be lost.
The documents stored in the document box (including the documents stored
in the scanner) will be retained. (It may take some time to reconstruct the
management information when the HDD is accessed from the network for the
first time after the initialization.)
Procedure:
1. In the User Tools mode, do Document Management> Batch Delete
Transfer Documents.
2. Do SP5-832-011, then turn the machine power off and on.
 If this does not solve the problem, initialize all partitions of the HDD (SP5-
832-001: HDD Formatting (ALL)), then turn the machine power off and on.
Approval by the customer is required because documents information in the
HDD will be lost.
 If this does not solve the problem, replace the HDD.
SC NO.
Level
Error Name/Error Condition/Major Cause/Solution
SC994-
C
Operation error caused by abnormalities that are normally undetectable.