The NetFile file management on the HDD cannot be used, or a NetFile
management file is corrupted and operation cannot continue.
If another SC related to HDD errors (SC860 to SC865) is issued at the same
time, the HDD is the cause. Solve the other SC.
If SC860 to SC865 is not issued
1. Cycle the main power switch off/on.
If this does not work, initialize the HDD NetFile partition (SP5-832-011: HDD
Formatting (Ridoc I/F)).
Approval by the customer is required because documents waiting to be
captured will be lost.
The documents stored in the document box (including the documents stored
in the scanner) will be retained. (It may take some time to reconstruct the
management information when the HDD is accessed from the network for the
first time after the initialization.)
Procedure:
1. In the User Tools mode, do Document Management> Batch Delete
Transfer Documents.
2. Do SP5-832-011, then turn the machine power off and on.
If this does not solve the problem, initialize all partitions of the HDD (SP5-
832-001: HDD Formatting (ALL)), then turn the machine power off and on.
Approval by the customer is required because documents information in the
HDD will be lost.
If this does not solve the problem, replace the HDD.