5. On the Create Incident page, enter the requested information providing as much
detail as possible. When you are finished, click Submit.
Figure141 Enter information about your incident and click Submit.
Notes: l If you have multiple libraries and need to determine the serial number of the
affected library, see Viewing Library and Module Status on page150.
l If the serial number of the affected library is not listed, contact Technical
Support (see Contacting Spectra Logic on page11).
• Contact Spectra Logic Technical Support by Phone
To contact Spectra Logic Technical Support by telephone, see Contacting Spectra
Logic on page11.
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USER GUIDE
CHAPTER 10 - TECHNICAL SUPPORT