Technogym Group Cycle D92 - Page 47

The customer cannot log in.
TGS / NFC
Is the problem
repeated
on different
equipment?
Check if the
customer network
complies with
the minimum
configuraon
Configure the
network on the
display. Is the
problem solved?
Ok, done
Carry out the date / me check [1].
Is the problem solved?
Yes
Yes
Yes
No
No
No
Yes
Replace
the display (*)
Ok, done
Figure 14 - login via TGS / NFC
At the end of the troubleshooting procedure, test the machine as described in “6.9 EQUIPMENT
TESTING AFTER THE INTERVENTION OF TECHNICAL SERVICE”.
[1] PROCEDURE FOR CHECKING THE DATE / TIME:
1. Check if the date and time are correct using the command from the terminal, @GETDATE#.
Two cases are possible:
▪ If the date and time are correct, replace the display.
▪ If the date and time are not correct, proceed as described below.
2. Launch the following commands from the terminal without disconnecting the USB - MINI
USB cable:
New Group Cycle (D92):
Technical Service Guide - Rev. 5.1
Document uncontrolled when printed
Page 47