Diagnostics and Troubleshooting
237
Vertical image or
label drift
The printer is using
non-continuous labels but is
configured in continuous
mode.
Set the printer for the correct media type
(gap/notch, continuous, or mark—see MEDIA
TYPE onpage96) and calibrate the printer, if
necessary (see Calibrate the Ribbon and
Media Sensors on page 181).
The media sensor is
calibrated improperly.
Calibrate the printer. See Calibrate the Ribbon
and Media Sensors on page 181.
The platen roller is dirty. Clean the printhead and platen roller. See
Clean the Printhead and Platen Roller
on page 200.
Improper printhead pressure
settings (toggles).
Adjust the printhead pressure to ensure proper
functionality. See Adjust the Printhead
Pressure and Toggle Position onpage187.
The media or ribbon is loaded
incorrectly.
Ensure that the media and ribbon are loaded
correctly. See Load the Ribbon onpage47
and Load the Media onpage17.
Incompatible media. You must use media that meets the printer
specifications. Ensure that the interlabel gaps
or notches are 2 to 4 mm and consistently
placed (see Media Specifications
on page 269).