Ascotel IntelliGate 2025/2045/2065
916 Operations supervision Part 7
Malfunction with 5-digit error ID
Malfunction-related event messages, with a five-digit error ID, are sent to the sig-
nal destinations, complete with date and time. Tab. 7.7 describes the possible
causes for these event messages.
Tab. 7.7: Breakdown of 5-digit error ID
Too many event messages Number of message types exceeds limit
entered in the table on:
• "Sync. Loss on T / T2"
• "Outgoing Call Rejected"
• "No response from network"
Date, time
Too many network inter-
faces
System limits exceeded Card No., date, time
Too much subscriber data System limits exceeded Date, time
Total Synchronization loss Synchronization with network has failed
on all T / T2 interfaces
Date, time
V.24 of theVoice Mail Sys-
tem defective
Invalid characters received on V.24 inter-
face for Voice Mail Server
Date, time
Voice Mail System defective Voice Mail Server does not respond to mes-
sages via V.24
Date, time
Wake-up call unanswered Room wake-up call not answered Room No., date, time
ID Possible cause:
10002 Unknown error cause on the AD2 bus.
Example:
Due to a loose contact an Office terminal sends a message the PBX does not understand.
12067 A defective terminal keeps trying to log on. The terminal can only be located via the I-bus
tier (bus monitor). It must first be activated and then stopped shortly after the fault. Only
specialists can carry out such analyses.
12097 Fault on 1 or more radio units. The radio unit(s) need to be reset or replaced. The radio unit(s)
can only be located via the I-bus tier. It must first be activated and then stopped shortly after
the fault. Only a specialist can carry out the analysis.
14027 A handset tries to set up a connection; the system rejects the attempt.
16046 Framing or Parity Error. Possible causes: a defective radio unit or a defective Office terminal.
24013 Text longer than expected. Recommendation:
1. Download all the configuration data using AIMS.
2. Initialize the PBX.
3. Upload the configuration data.
Event / error message Trigger condition Details
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