Chapter 7: Troubleshooting 229
High sort conflict rate Event rate is too high for
drop drive frequency
Decrease the event rate.
Gating conflict Verify the gating hierarchy.
Purity mask is too high Decrease the purity mask.
Erratic sort rate Flow rate is too high Decrease the flow rate.
Unexpected sort results Incorrect drop delay Reset the drop delay. See
Determining the Drop Delay on
page 158.
Incorrect sort precision mode Verify that the sort precision mode
is appropriate for your sorting
requirements. See Sort Precision
Modes on page 75.
Sweet Spot is off Keep the Sweet Spot on during
sorting.
Drop 1 changed after setting
drop delay
Reset the drop delay each time
you change the Drop 1 value. See
Determining the Drop Delay on
page 158.
Laser delay changed after
setting drop delay
Reset the drop delay each time
you change the laser delay. See
Determining the Drop Delay on
page 158.
Incorrect logic in population
hierarchy
Verify the gating strategy.
Sorting Troubleshooting (continued)
Observation Possible Causes Recommended Solutions