Help
Getting Help
The fastest way to obtain help is to go to the Blackmagic Design online support pages and
check the latest support material available for your ATEM Mini.
Blackmagic Design online support pages
The latest manual, software and support notes can be found at the Blackmagic Design support
center at www.blackmagicdesign.com/support.
Blackmagic Design Forum
The Blackmagic Design forum on our website is a helpful resource you can visit for more
information and creative ideas. This can also be a faster way of getting help as there may
already be answers you can find from other experienced users and Blackmagic Design
staff which will keep you moving forward. You can visit the forum at
https://forum.blackmagicdesign.com
Contacting Blackmagic Design support
Alternatively, click on the “Find your local support team” button on the support page and call
your nearest Blackmagic Design support office.
Checking the version currently installed
To check which version of ATEM software is installed on your computer, open the
About ATEM Software Control window.
– On Mac OS, open ATEM Software Control from the Applications folder.
Select About ATEM Software Control from the application menu to reveal the
version number.
– On Windows, open ATEM Software Control from your 'start' menu. Click on 'help' in
the menu bar and select 'about' to reveal the version number.
How to get the latest updates
After checking the version of ATEM software installed on your computer, please visit the
Blackmagic Design support center at www.blackmagicdesign.com/support to check for the
latest updates. While it is usually a good idea to run the latest updates, it is a wise practice to
avoid updating any software if you are in the middle of an important project.
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