MFC-8220
SERVICE MANUAL
6-19
S-4
This machine does not appear in Chooser with iMac and Power Macintosh G3
with USB.
User Check
(1) Check the machine is turned on.
(2) Check the USB interface cable is connected correctly.
(3) Check the printer driver is installed correctly.
Possible cause Step Check Result Remedy
Machine
connection
1 Select ‘Apple System Profiler’
in Apple Menu. Are the
following items indicated in the
USB box of the Device and
Volumes tab?
• Product ID: 0x16
• Vender: Brother International
Corporation (or 0x4f9)
No Check the machine is turned
on and the USB interface
cable is connected correctly.
Check that the USB cable
used is the shielded twisted
pair type and 5 m or less.
Try to connect the machine
and PC with the USB cable
directly.
Driver
installation
2 Are there the following files in
the Extensions Folder of
System Folder?
No Try to re-install the printer
driver.
<For System 8.6 or higher>
• BR_PrintMoniter(USB)
• Brother Laser
Yes Turn off the machine and PC
power switch, and check all
connections between them.
Then, turn them on again.
S-4
This machine does not appear in Chooser with iMac and Power Macintosh
G3/G4 with USB.
User Check
(1) Check the machine is turned on.
(2) Check the USB interface cable is connected correctly.
(3) Check the printer driver is installed correctly.
Possible cause Step Check Result Remedy
Machine
connection
1 Select ‘Apple System Profiler’
in Apple Menu. Are the
following items indicated in the
USB box of the Device and
Volumes tab?
• Product ID: 0x18
• Vender: Brother International
Corporation (or 0x4f9)
No Check the machine is turned
on and the USB interface
cable is connected correctly.
Check that the USB cable
used is the shielded twisted
pair type and 5 m or less.
Try to connect the machine
and PC with the USB cable
directly.
*NOTE:
The value or alphabet following ‘BR’ is a product ID.