Brother MFC-8220 Service Manual

CHAPTER 6 TROUBLESHOOTING
6-10
3. PAPER PROBLEMS
3.1 Paper Loading Problems
First, make sure that you are using paper that meets Brother recommended paper
specifications. See 2.3 “Paper” in Chapter 1.
Problem Remedy
The machine does not feed
paper.
• If there is paper in the paper tray, make sure it is straight. If
the paper is curled, you should straighten it before printing.
Sometimes it is helpful to remove the paper, turn the stack
over and put it back in the paper tray.
• Reduce the amount of paper in the paper tray, and then try
again.
• Check that manual feed tray is not selected in the printer
driver.
The machine does not feed
paper from the manual feed
tray.
• Re-insert the paper firmly, one sheet at a time.
• Make sure that manual feed tray is selected in the printer
driver.
The machine will not feed
envelopes.
• The machine can feed envelopes from the manual feed
tray. Your application software must be set up correctly to
print on the envelope size you are using. This is usually
done in the page setup or document setup menu of your
software. Please see your software application manual.
A paper jam has occurred.
• Clear the jammed paper. Please refer to QSG.
The machine does not print
into the top output tray.
• Close the back output tray.
The machine does not feed
paper from the lower tray
properly.
(Only when the lower tray,
which is optional, is used.)
• Check if the lower tray is correctly connected to the
machine.
• Check if an appropriate tray is selected by the printer driver.
The "Check original" message
is displayed although a
document is set.
• Check the sensors by using the maintenance mode
function code 32. (Refer to Chapter 7, Subsection 3.9)
• Check the document front sensor actuator and document
rear sensor actuator.
• Check the main PCB.
Document not fed.
• Check the ADF and its related sections.
• Check the ADF motor and its harness.
• Check the document feed roller and its related gears.
• Check the main PCB.
Document double feeding.
• Check the ADF parts.
Document jam.
• Check the ADF motor.

Brother MFC-8220 Specifications

General

Type	all in one
Tray Capacity	250
Automatic Document Feeder Capacity	30 sheets
Paper Size	letter, legal, a4, b5, a5, b6, a6, exe
Paper Handling	up to 250 sheets
Mono Print Speed	21 pages per minute
Print Resolution Mono	up to 2400 x 600
Maximum Number of Pages Per Month	up to 20, 000
Scanner Type	sheetfed
Scan Resolution	up to 300 x 600
Copier Resolution Mono	up to 600
Fax Function	yes
Cartridges	n/a
Number Of Cartridges	2
Internal Memory	yes
Network	not applicable
Connectivity	parallel, usb 2.0
OS Compatibility	pc: windows 95, 98, 98se, me, nt workstation 4.0, 2000 professional or xp, mac: os 8.6 to 9.2, os x 10.1, 10.2.1 to 10.3 or later, available usb 2.0 or parallel port
Mobile Devices Connection	no

Weight and Dimensions

Height	13.2 inches
Width	17 inches
Net Weight	25.6 pounds