MFC-8220
SERVICE MANUAL
6-21
M-3 Main motor failure
Possible cause Step Check Result Remedy
Failure of
connector
1 Is the connection of connector
CN9 on the engine PCB
correct?
No Reconnect the connector.
Main motor 2 Is the problem solved by
replacing the main motor?
No Replace the main motor.
Engine PCB 3 Is the problem solved by
replacing the engine PCB?
No Replace the engine PCB.
Main PCB 4 Is the problem solved by
replacing the main PCB?
No Replace the main PCB.
M-4 No paper supplied
Possible cause Step Check Result Remedy
Separation pad /
paper pick-up
roller failure
1 Is the surface of the separation
pad or the paper pick-up roller
dirty or worn out?
Yes 1) Clean the surface of the
separation pad or paper
pick-up roller.
2) Replace the separation
pad or paper pick-up roller.
Failure of
connector
2 Is the contact of the solenoid
connector on the engine PCB
good?
No Reconnect the connector.
Engine PCB
circuit
3 Set paper in the manual feed
tray and make a test print by
pressing the control panel
button.
No Replace the engine PCB.
Paper pick-up
clutch solenoid
Does the voltage between pins
2 (solenoid) and 1 (24V) of the
CN16 connector on the engine
PCB change from approx. 24V
DC to 0V within the specified
time?
Yes Replace the paper pick-up
clutch solenoid.
Main PCB 4 Is the problem solved by
replacing the main PCB?
No Replace the main PCB.
M-5 Insufficient output from high-voltage power supply unit
Possible cause Step Check Result Remedy
High-voltage
contact
1 Do any of the terminals on the
high-voltage contacts have dirt
or contact burns?
Yes Clean the terminals.
High-voltage
power supply
PCB
2 Check the connections of the
connector between the high-
voltage power supply and the
engine PCB are secured
correctly.
Yes Replace the high-voltage
power supply PCB.
No Reconnect the connector
between the high-voltage
power supply and the engine
PCB.