CHAPTER 6 TROUBLESHOOTING
6-36
I-5 Dirt on the back of paper
Possible cause Step Check Result Remedy
Fixing unit dirty 1 Is the pressure roller dirty?
Is any other area in the
machine dirty?
Yes
Clean the pressure roller
referring to the following
procedure.
Dirt in the drum
unit
2 Is the transfer roller dirty?
Is the problem solved after
replacing the drum unit?
Yes Replace the drum unit
No Replace the high-voltage power
supply PCB.
NOTE:
This problem may disappear after printing approximately 5 pages of completely blank sheets.
How to clean the pressure roller
Clean the pressure roller as follows.
(1) Set ten or more sheets of paper in the paper tray.
(2) Check the absence of paper in the ADF and the paper tray.
(3) Press Copy button to copy and repeat it five times.
(4) Check whether any stain are observed on the back of paper or not.