Canon MF418x - Page 752

Scanning is restricted.
Scanning is disabled in the Department ID Management.
● Log on with a Department ID for which scanning is not disabled. For the Department ID and PIN, contact
your Administrator.
Setting the Department ID Management(P. 526)
Set the correct authentication information.
The client authentication information (key pair and certicate, user name and password, or CA
certicate) is not set correctly.
● Check the specied authentication method and authentication information (key pair and certicate, user
name and password, and CA certicate).
Conguring IEEE 802.1X Authentication(P. 583)
Verifying Key Pairs and Digital Certicates(P. 602)
Set the information necessary for authentication.
The IEEE 802.1X authentication has not been congured correctly.
● Congure the IEEE 802.1X correctly from the Remote UI.
Conguring IEEE 802.1X Authentication(P. 583)
Specifying and registering new destinations is restricted.
Only destinations that are registered in the Address Book can be specied to send a fax or e-mail.
● To enter a new destination with the operation panel, or add or edit it in the Address Book, you need to set
<Restrict New Destinations> to <Off>. For more information, contact your Administrator.
Limiting Available Destinations(P. 558)
The authentication server certicate has expired.
The server certicate sent from the RADIUS server has expired.
● Check the valid period of the server certicate on the RADIUS server.
Conguring IEEE 802.1X Authentication(P. 583)
The authentication server certicate is incorrect.
There is no CA certicate registered in the printer that is compatible with the authentication server
certicate.
Troubleshooting
743