Stream Statistics Menu 206
CHAPTER 10
Troubleshooting 209
Startup and Connectivity Problems 209
Incomplete Startup Process 209
No Association to Cisco Aironet Access Points 210
Access Point Settings Mismatch 211
Authentication Failed, No AP Found 211
EAP Authentication Failed Message 212
AP Error - Cannot Support All Requested Capabilities 212
Phone Does Not Register with Cisco Unified Communications Manager 212
Cisco Unified Communications Manager Phone Registration Rejected 212
Phone Cannot Connect to TFTP Server or to Cisco Unified Communications Manager 213
TFTP Server Settings 213
IP Addressing and Routing 214
DNS Settings 214
Cisco Unified Communications Manager and TFTP Service Status 215
Configuration File Corruption 215
Cisco Unified Wireless IP Phone Resets Unexpectedly 215
Phone Resets Due to Access Point Setup 215
Intermittent Network Outages 216
DHCP Settings Errors 216
Voice VLAN Setup Errors 216
Phones Have Not Been Intentionally Reset 217
DNS or Other Connectivity Errors 217
Audio Problems 217
One-Way Audio or No Speech Path 217
Ring Volume is Too Low 218
Phone Does Not Ring 219
Roaming and Voice Quality or Lost Connection Problems 219
Voice Quality Deteriorates While Roaming 219
Voice Conversation Delays While Roaming 220
Phone Loses Cisco Unified Communications Manager Connection While Roaming 220
Phone Does not Roam Back to Preferred Band 220
Voice Quality Monitoring 221
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide
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