Voice Quality Metrics 222
Voice Quality Troubleshooting Tips 222
Common Phone Status Messages 223
Network Busy Message 223
Leaving Service Area Message 223
Locating Network Services Message 224
Authentication Failed Message 224
Configuring IP Message 224
Configuring CM List Message 225
General Troubleshooting Information 225
Log Information for Troubleshooting 227
System Log Server 227
Phone Trace Logs 227
Prevent Internet Explorer Error when Downloading Trace Logs 227
Reset Phone to Factory Defaults 228
Troubleshooting Procedures 228
Create New Configuration File 228
Verify DHCP Setup 229
Determine DNS or Connectivity Issues 229
APPENDIX A
Internal Support Website 231
Internal Support Website Overview 231
Cisco Unified Wireless IP Phone Operations 231
Phone Care and Maintenance 232
Help System on Phone 233
Cisco Unified Wireless IP Phone Manuals 233
User Phone Features and Services 233
User Voice Messaging System Access 234
APPENDIX B
International User Support 235
International User Support Overview 235
Unified Communications Manager Endpoints Locale Installer 235
APPENDIX C
Technical Specifications 237
Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide
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