What is NOT covered under this warranty (continued)
• Labor or service charges that may be charged by the certified system integrator for:
• Removal and disposal of the failed battery
• Installation and setup of the replacement battery
• Travel costs or site visit costs
• The BBU (Battery Backup Unit) device – warranty for the BBU chassis that is covered by a
• separate 3-year warranty (see Comba Telecom standard warranty statement document for
• details on the BBU warranty)
• LIABILITY DISCLAIMER
• The end user recognizes that Comba Telecom is not the manufacturer of the LiFePO
4
battery,
• and as such Comba Telecom declares that is has no liability for damages related to a malfunction
• of the battery.
• Comba Telecom is expressly not liable for any harm or damage to persons, property or other
• equipment resulting from any fires or other damage caused by the LiFePO
4
battery
• The end user may be able to collect damages directly from the battery manufacturer
How to order a replacement battery
• Call Comba customer service at: (408) 526-0180 - Extension 1
• Provide the size (capacity) of your current battery (30AH, 60AH or 100AH); provide the serial
• number of your BBU system
• The Comba Customer Service representative can inform you of the price of the replacement
• battery, arrange for the sale of the battery via a credit card, and arrange for shipping the battery
• to you.
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