Copeland E3 - Introduction; Supported Browsers; Security

©2025 Copeland LP.
026-1803 R13 Supervisor I&O User Guide 1 - 1
1 Introduction
Supervisory controllers are systems that combine energy management with the ability to monitor various facility systems and
provide alerts when there are issues that need attention. This system provides HVAC control, Refrigeration System Monitoring
and Control, as well as Lighting Control. In addition, the supervisory controller can monitor and report energy consumption and
take action to reduce the energy demand during peak periods. This can have a direct impact on utility bills by reducing total
energy costs. E3 ensures that the HVAC and lighting systems are on and off at the appropriate times. This ability to monitor store
conditions can potentially minimize energy consumption.
Robust and flexible next generation facility management and refrigeration controller offers greatly enhanced functionalities like
prioritized alarms, floor plan views and asset performance. With the same form and fit as the E2, the E3 is fully backward
compatible with IONet and multiflex devices.
1.1 Supported Browsers
• Google Chrome 105.0.5195 and later
• Firefox 105.0 and later
• MAC Safari 14.1.2 and later
• iOS Safari 14.7 and later
• Microsoft Edge 84.0.522 and later
• Android Chrome/WebView 105.0.5195 and later
1.2 Security
At Copeland, we prioritize the security and safety of our customers and their systems. Over time, Copeland has conducted a
variety of security assessments and penetration tests against this control system. Any critical issues that were discovered during
these testing procedures are addressed in updates and releases of the product. As threats and vulnerabilities continue to evolve
and be discovered we will continue to assess, test and update these control systems during their active life cycle to help provide
peace of mind to our customers.
Copeland recommends adhering to all instructions and specifications included with the device and following all security
industry best practices, including but not limited to:
• Never expose the control system to the broader internet
• Eliminate or restrict access to administrative and generalized protocols like SSH, FTP
• Restrict inbound/outbound communications to and from the device
• Ensure default accounts are updated, and strong passwords are used
• Configure and enable TLS for web-based traffic
• Apply patches and updates in a timely manner