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20.3.5 Priming Problems
20.3.5.1 The Analyzer Would Not Prime Liquids
The respective reagent is out
aspirating tube (in container):
o has fallen off,
o has a leak,
o or is broken
A reagent buffer is leaking, look for liquid below the analyzer
Damaged tube in the system, look for leakage, or traces of liquid, and contact Service
20.3.6 Electronics Related Problems
20.3.6.1 No Image on Display, No Backlight
Contact your service engineer
20.3.6.2 Touch Sensitive Surface Not Working
Connect an external USB mouse:
o This will allow clicking on the screen elements
o Contact service for resolution of the problem
20.3.6.3 Touch (Click) Is Inaccurate
The touch screen needs calibration
Connect an external USB mouse
o Perform the calibration under Main Menu / Maintenance / Touch screen calibration
20.3.6.4 The Cursor Seems To Be Moving With Good Ratios, But In a Smaller Area
Calibrate the touch screen. (use an external USB mouse to access the function)
If the problem persists, contact service
20.3.7 The Analyzer Does Not Power On
Check proper power connections, and the state of the (small) switch at the power supply
If the above fails, contact Service
20.3.8 I
2
C Errors Displayed At Startup
Contact Service
20.4 Measurement results related problems
20.4.1 Fluctuating PLT background values
When the Abacus 5 is used under increased workload, running even 300 samples a day in 5 hours of continuous
operation is possible. Despite built-in maintenance programs, the system may require intensive cleaning from
time to time. If you find that blank PLT values are increasing and decreasing unexpectedly, please perform a ‘Hard
cleaning’ maintenance function.
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