8-3
Chapter 8
8.1 Troubleshooting
If you are experiencing any difficulty with D5T operation, please check the following commonly
asked questions and answers.
If any users would like to contribute to this section of the manual please send the details of your
questions to support@digiconsoles.com.
I don't seem to have any control over the analogue gain.
Open the System/Consoles & Racks panel and check the settings under DiGiRack control.
To control the analogue gain on the racks you should have the Full Connect buttons pressed for MADI and
Optocore racks.
I am trying to select input sources for my higher numbered channels but the channel numbers are "greyed
out".
The "greyed out" number indicates that the channel is unavailable. This is a normal console function which
occurs when you have one or more channels set to stereo mode or some of your group busses are routed
directly to the Master buss.
The number of console processing channels is fixed so by setting one to stereo you are actually using a
second one as well.
Routing a group buss directly to the Master buss uses the same number of channels as there are buss
signals eg. 2 for a stereo buss or 6 for a 5.1 buss.
The highest numbered unused channels are taken first.
I am trying to route to specific output socket but it appears to be "greyed out" in the socket list.
This indicates that the output is already being used. Touching the "greyed out" name will show a message
to indicate what it is being used for.
If the message says that "the socket is not in use but cannot be used for the first (left) signal of this
channel" you may be trying to route a stereo or surround buss but there are not enough consecutive
output sockets available. For example:
Stereo Group 5 is routed to Loc L3 and 4
but Loc L2 appears "greyed out" as well.
A stereo buss cannot be routed to
Loc L2 and 3 as Loc L3 is already in use.
It can however be routed to Loc L1 and
If you were routing a mono buss,
Loc L2 would be available.
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