16.11.1 [002] RAM Error (Core Processor)
Alert
Fault - Electronics failed - Core ROM/RAM failure [002]
Cause
There is an internal memory problem with the core processor. This alert will not clear until you reboot or
power cycle the transmitter.
Recommended actions
1. Ensure that all wiring compartment covers are installed correctly.
2. Ensure that all transmitter wiring meets specifications and that all cable shields are properly
terminated.
3. Ensure that all meter components are grounded properly.
4. Evaluate the environment for sources of high electromagnetic interference (EMI) and relocate the
transmitter or wiring as necessary.
5. Reboot or power-cycle the transmitter to see if the alert clears.
6. Replace the core processor.
16.11.2 [003] Sensor Failed
Alert
Sensor Failed
Cause
Recommended actions
1. Check the drive gain and the pickoff voltage.
2. Check the wiring between the sensor and the transmitter.
3. Check the sensor coils to ensure the resistance readings are within specific sensor specifications.
Contact Customer Support for specific sensor resistance values. If you find problems, replace the
sensor.
4. Check the integrity of the sensor tubes.
5. Ensure that the sensor is completely full or completely empty.
6. Replace the sensor.
7. Contact customer service.
16.11.3 [005] Mass Flow Rate Overrange
Alert
Extreme Primary Purpose Variable
Cause
The measured flow is outside the sensor's flow limits.
Recommended actions
1. Check your process conditions against the values reported by the device.
2. Verify that the transmitter is configured correctly for the connected sensor.
3. Check for two-phase flow.
Configuration and Use Manual Troubleshooting
MS-00809-0200-1600 May2024
Configuration and Use Manual 191
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