16.11.37 Batch Time Out
Alert
Process Aberration
Cause
The batch exceeded Maximum Batch Time, and ended before the target was reached.
Recommended actions
Verify the configuration of the batcher application and related parameters.
16.11.38 Clock Failure
Alert
Maintenance required - Configuration warning - Clock constant
Cause
The transmitter real-time clock is not incrementing.
Recommended actions
1. Contact customer service.
2. Replace hardware board.
16.11.39 Core Processor Update Failed
Alert
Configuration Error
Cause
The core processor software update failed.
Recommended actions
1. Resolve any active alerts.
2. Check connection between the upper and lower pucks.
3. Reboot or power-cycle the transmitter, then retry the procedure. If it still fails, replace the
transmitter.
4. Contact customer service.
16.11.40 mA Output Fixed
Alert
Function check - output fixed - [114] mA output fixed
Cause
The output is configured to send a constant value. A loop test may be in progress.
Non-zero HART multidrop address
Recommended actions
1. Check to see if a loop test is in process (the output is fixed).
Configuration and Use Manual Troubleshooting
MS-00809-0200-1600 May2024
Configuration and Use Manual 203