7. If the alert persists, replace the lower puck.
16.11.14 [024] Program Corrupt (Core Processor)
Alert
Electronics Failed
Cause
There is a checksum mismatch in the core processor's program section.
Recommended actions
1. Reboot or power-cycle the transmitter to see if the alert clears.
2. Evaluate the environment for sources of high electromagnetic interference (EMI) and relocate the
transmitter or wiring as necessary.
3. Ensure that all wiring compartment covers are installed correctly.
4. Ensure that all transmitter wiring meets specifications and that all cable shields are properly
terminated.
5. Check the drain wires.
a) Verify that the drain wires from either 4-wire or the 9-wire cable are all properly landed.
6. Ensure that all meter components are grounded properly.
7. If the alert persists, replace the lower puck.
16.11.15 [026] Sensor/Transmitter Communications Failure
Alert
Configuration Error
Cause
The transmitter has lost communication with the core processor, or there have been too many
communications errors.
Recommended actions
1. Check the wiring between the sensor and the transmitter.
2. Verify the power to both the transmitter and core processor.
3. Cycle power to the transmitter.
4. If the problem persists, contact customer support.
16.11.16 [028] Core Process Write Failure
Alert
Core Process Write Failure
Cause
A write to the core processor failed.
Recommended actions
1. Reboot or power-cycle the transmitter to see if the alert clears.
2. Contact customer service about servicing or replacing the core processor or transmitter.
Troubleshooting Configuration and Use Manual
May2024 MS-00809-0200-1600
196 Emerson.com
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