Emerson Micro Motion 1600 - 16.11.49 Transmitter Software Update Failed; 16.11.50 Watchdog Error; 16.12 Check the cutoffs; 16.13 Check the direction parameters

16.11.49 Transmitter Software Update Failed
Alert
Configuration Error
Cause
The transmitter software update failed.
Recommended actions
1. Reboot or power-cycle the transmitter.
2. Retry the procedure.
3. Contact customer service.
16.11.50 Watchdog Error
Alert
Electronics Failed
Cause
The watchdog timer has expired.
Recommended actions
The transmitter will power cycle when a watchdog error is detected and will increment the watchdog error
count. If this happens multiple times, contact customer support.
16.12 Check the cutoffs
If the transmitter cutoffs are configured incorrectly, the transmitter may report zero flow when flow is present,
or very small amounts of flow under no-flow conditions. The cutoff is considered an absolute value for
reporting positive or negative flow.
Procedure
Verify the configuration of all cutoffs.
16.13 Check the direction parameters
If the direction parameters are set incorrectly, flow rate may be reported as reverse when it is actually
forward, or vice versa. Totalizers and inventories may increment when they should decrement, or vice versa.
The reported flow rate and flow totals depend on the interaction of four factors: the flow direction arrow on
the sensor, actual flow direction, the Sensor Flow Direction Arrow parameter, the Direction parameter for the
mA output or the frequency output, and the Totalizer Direction parameter.
Procedure
1. Ensure that Sensor Flow Direction Arrow is set correctly for your sensor installation and your process.
2. Verify the configuration of mA Output Direction, Frequency Output Direction, and Totalizer Direction.
Troubleshooting Configuration and Use Manual
May2024 MS-00809-0200-1600
206 Emerson.com