13 Problem Solving
This chapter provides possible solutions to various problems you may encounter with the
machine.
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Troubleshooting ......................................................................................................................... 246
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Machine Problems ..................................................................................................................... 247
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Image Quality Problems ......................................................................................................... 251
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Copying Problems...................................................................................................................... 257
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Printer Problems ......................................................................................................................... 260
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Fax Problems................................................................................................................................ 262
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Scan Problems............................................................................................................................. 264
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Scan Driver/Printer Utility Problems................................................................................... 266
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Error Code ..................................................................................................................................... 267
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Paper Jams ................................................................................................................................... 274
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Document Jams.......................................................................................................................... 278
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Getting Help................................................................................................................................. 280
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Non-Genuine Mode................................................................................................................... 281
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