Fax Problems
263
Problem Solving
13
Documents are not stored in
the memory.
There may not be enough memory to store the document. If the
display shows a [Memory Full] message, delete any documents
you no longer need from the memory and then restore the
document, or wait for the job in progress (e.g., a fax transmission
or reception) to complete.
Blank areas appear at the
bottom of each page or on
other pages, with a small strip
of text at the top.
You may have chosen the wrong paper settings in the user
option setting.
Refer to "Paper Types" (P.60).
The machine will not send or
receive faxes.
Ensure that the region code is set correctly under <Machine
Status> J [Tools] J [Admin Settings] J [Fax Settings] J [Fax
Line Settings] J [Region].
Check the [Dial Type] for [PB], [DP(10PPS)] or [DP(20PPS)].
Check that the cables are connected properly.
If the telephone line cord is connected to the machine via any
device such as an answering machine and a computer, remove
the device and directly connect the telephone line cord to the
machine.
An error often occurs during a
fax transmission or reception.
Reduce the modem speed under <Machine Status> J Tools J
Admin Settings J Fax Settings J Transmission Defaults J
Modem Speed.
The machine receives faxes,
but it does not print.
Check the toner level.
Ensure that there is paper in the paper tray.
Ensure that [Forward Settings] is set to [Off].
Ensure that [Junk Fax Filter] is set to [Off].
Ensure that [Secure Receive Set] is set to [Disable].
Execute [Initialize NVM].
Symptom Remedy
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