Appendix K
ASTRO ERROR AND WARNING MESSAGES
K-1 ERRORS
ASTRO errors fall into two categories:
EMC/Encryption Key Errors and ASTRO Errors.
Error messages are defined as: "Messages
displayed to alert the user to failures which affect
system or test functionality." A summary of
EMC/ Encryption Key and ASTRO Errors
follows.
K-1.1 EMC/Encryption Error Messages
The following errors occur when there has been
an error or failure that prevents encryption
decode or encode from operating correctly. The
probable cause for the error, along with a
recommended solution is presented.
(qwdId: quick, what do I do ?)
Hardware Failure - Perform Encrypt Reset
This message indicates that the Hardware
Encryption Modules have failed. The
system has either been unable to
communicate with one or both of the
modules or the module has indicated that
it has experienced a startup error.
qwdId:
Perform encrypt reset from the Special
Function window. If the problem persists,
contact the Service Representative.
Warning - External Key Lost
This message is displayed when a Powerup
Configuration Failure has occurred. This is
most likely due to a Password Validation
Failure. In this case, all previously stored
keys and passwords have been erased as
part of the hardware recovery process.
qwdId:
If an External Key is required, it must be
reloaded using a DX type KVL, or any
KVL 3000 with the ASN option.
Key Invalid - Verify Key Loaded
The user has attempted to use an External
Key which is not available for the
selected algorithm or encryption type.
qwdId:
This error can be cleared in one of two
ways. You can either test using the TEST
KEY or you can load an External Key
using a DX type key loader, or any KVL
3000 with the ASN option.
To continue testing using the TEST KEY,
select the correct algorithm from the SET
UP menu. Select the TEST KEY softkey.
To test using the External Key in the SET
UP menu, select the correct algorithm and
then select the load ext key softkey.
Connect a DX, or a KVL 3000 with an
ASN option, key loader which matches
the selected algorithm to the R2670. Enter
the desired key into the key loader. When
the key is loaded in the key loader, press
the PTT on the key loader.
The R2670 should respond with the
"External Key Loaded" message. If the
key does not load, follow instructions in
this manual under "External Key Load
Failed" message. If the key loads
successfully, reselect the EXT KEY
softkey in the SET UP menu.
K-1