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A-12

File Transfers

Troubleshooting TFTP Downloads

When using the menu interface, if a TFTP download fails, the Download OS

screen indicates the failure.

Figure A-7. Example of Message for Download Failure

To find more information on the cause of a download failure, examine the

messages in the switch’s Event Log by executing this CLI command:

HPswitch# show log tftp

(For more on the Event Log, see “Using the Event Log To Identify Problem

Sources” on page C-21.)

Some of the causes of download failures include:

■ Incorrect or unreachable address specified for the TFTP Server parameter.

This may include network problems.

■ Incorrect VLAN.

■ Incorrect name specified for the Remote File Name parameter, or the

specified file cannot be found on the TFTP server. This can also occur if

the TFTP server is a Unix machine and the case (upper or lower) for the

filename on the server does not match the case for the filename entered

for the Remote File Name parameter in the Download OS screen.

■ One or more of the switch’s IP configuration parameters are incorrect.

Message Indicating

cause of TFTP Download

Failure

!Software.book Page 12 Thursday, October 10, 2002 6:10 PM

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