GAPS - User Guide
10.2.5 CONTACTING IXBLUE TECHNICAL SUPPORT
You can contact iXblue with the coordinated listed at the end of this document. However, the
Web-based user interface offers to you a handy way to contact iXblue technical support.
Figure 79 - Contact support
E-mail
Click on the Contact Support button in the CONTACT SUPPORT area to send an e-mail to
iXblue technical support with all related information of your system (Product name and serial
number and other information that you can fill in the corresponding fields).
Configuration
File
If you click on the click here link, you save a configuration file that you must add to the e-
mail for iXblue technical support. This tool gives to the iXblue technical support as much
information as possible to help you to answer a question or to overcome an eventual problem.
MU-GAPS-AN-005-H - November 2019 163
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