NET Series
Troubleshooting
Page 138 Firmware Ver. 1.00.42/Software Ver. 1.0.2.6 LEIGHTRONIX, INC.
2010-07-09
4. Replace lid and power.
5. Dispose of the old battery properly. Refer to local codes for disposal requirements.
CONTACTING LEIGHTRONIX TECHNICAL SUPPORT
If you are experiencing a problem that you are unable to resolve, you may:
Visit our Web site: www.leightronix.com
E-mail us at: support@leightronix.com
Call us at:
(800) 243-5589
(517) 694-1600 Fax
Our technical support phone lines are open Monday through Friday, excluding
holidays, from 8:30AM – 5:30PM, Eastern Standard Time (EST).
When you report a problem, please provide the following information:
Your name, and your company name, address, and phone number
Model number
Serial number
Software version
Description of the problem
Status of the unit when the problem occurred (please try to include information on
user and network activity at the time of the problem)
Please contact the LEIGHTRONIX Technical Support Department at the number
below for an RMA (Return Material Authorization) number before sending an item in
for repair.
LEIGHTRONIX, INC.
2330 Jarco Drive
Holt, MI 48842
Phone: (800) 243-5589
Fax: (517) 694-1600