APPENDIX A
CUSTOMER SUPPORT
Motorola Solutions Support Center
Motorola Solutions responds to calls by email or telephone within the time limits set forth in support agreements. If you
purchased your product from a Motorola Solutions business partner, contact that business partner for support.
When contacting Enterprise Mobility support, please provide the following information:
• Serial number of the unit
• Model number or product name
• Software type and version number
If you have a problem with your equipment, contact support for your region. Support and issue resolution is provided for
products under warranty or that are covered by an services agreement. Contact information and Web self-service is available
by visiting https://portal.motorolasolutions.com/Support/US-EN
.
Customer Support Web Site
The Support Central Web site, located athttps://portal.motorolasolutions.com/Support/US-EN provides information and online
assistance including developer tools, software downloads, product manuals, support contact information and online repair
requests.
Manuals
https://portal.motorolasolutions.com/Support/US-EN
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