11 - 6 WiNG 5.6 Access Point System Reference Guide
11.2 Crash Files
Diagnostics
Use Crash Files to assess critical access point failures and malfunctions.
Use crash files to troubleshoot issues specific to the device on which a crash event was generated. These are issues impacting
the core (distribution layer). Once reviewed, files can be deleted or transferred for archive. Crash files can be sent to a support
team to expedite issues with the reporting device.
To review crash files impacting the access point network:
1. Select Diagnostics.
2. Select Crash Files.
The crash files screen displays a list of device MAC addresses impacted by core dumps.
3. Select a device from those displayed in the lower, left-hand, side of the UI.
Figure 11-4 Crash Files screen
The screen displays the following for each reported crash file:
4. Select a listed crash file and select the Copy button to display a screen used to copy (archive) the file to an external
location.
5. To remove a listed crash file from those displayed, select the file and select the Delete button.
File Name Displays the name of the file generated when a crash event occurred. This is the file
available to copy to an external location for archive and administration.
Size Lists the size of the crash file, as this information is often needed when copying files to a
location external to the access point.
Last Modified Displays the time stamp of the crash file’s most recent update.
Actions Displays the action taken by the access point in direct response to the detected crash
event.
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