Features and Specifications Manual P - 1
PC Attendant Console
P-1
FEATURE
DESCRIPTION
ElectraCall PC Attendant is a Windows 95 application that integrates the
major features of the traditional attendant position with the power of a PC to
form a powerful database-driven application that increases productivity and
provides the efficient, accurate call processing required in the service oriented
marketplace of today.
ElectraCall runs on the PC and communicates with the Electra Elite 48/192
system through a normal digital station port using the PCT(S)-U10 Unit that is
installed in the PC or the CTU(S)-U Unit with OS Windows 98 SE or higher.
Plug in a PC board where you normally would plug in an Electra Elite digital
telephone. When calls come in to this station, ElectraCall displays the call
information on the PC and provides several options for handling calls quickly
and effectively. ElectraCall can be minimized to run in the background and pop
to the front when call activity occurs allowing the user to handle the call either
with the keyboard or mouse. ElectraCall users can speak either through the
headset or an adjunct Electra Elite digital telephone that can optionally be
connected to the ElectraCall PC board.
SYSTEM
AVAILABILITY
Terminal Type:
Not applicable
Required Components:
Pentium 166 or higher with a minimum of 32 MB RAM and a minimum of
15 MB of free hard disk space
Windows 95
CD ROM Drive
1 free ISA slot in PC with a free interrupt request (IRQ)
PC speakers and microphone
MAPI compliant e-mail application (required when using the e-mail
features of PC Attendant)
Printer (required when using the printing features of the PC Attendant)
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