Features and Specifications Manual A - 43
Attendant Transfer
A-15
FEATURE
DESCRIPTION
Attendant Transfer permits efficient call transfers in the system using an
Attendant Multiline Terminal equipped with one to four Attendant Add-On
Console(s). Transferred calls can be voice announced, camped-on (when the
station is busy), or directly transferred to ring at stations. After a programmed
time, All unanswered transferred calls return to the Attendant with distinct
audible and visual indications.
SYSTEM
AVAILABILITY
Terminal Type:
Any display Multiline Terminal programmed as an Attendant Position
Required Components:
DCU-60-1(BK)/(WH) Console or EDW-48-1/2(BK)/(SW) DSS/BLF
OPERATING
PROCEDURES
1. Press the DSS key on the Attendant Add-On Console or the
Attendant Position for the desired station.
2. Wait for ringback tone or voice announcement.
3. Press
N
on the Attendant Add-On Console or on the Attendant
Position. The call is transferred.
4. Hang up.
5. After time-out, when the transferred call is not answered, a recall
tone is received at the Attendant Position; and the LED on the
assigned CO/PBX line key or Call Appearance Key returns to
flashing green.
6. Press the CO/PBX line key with the flashing green LED to return to
the call.
From the Attendant Position with a CO/PBX call in progress:
To Next Page
Loading...