Oracle Exadata X10M - Troubleshooting and Diagnostics; Diagnosing Server Component Hardware Faults

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Troubleshooting and Diagnostics
This section includes maintenance-related information and procedures that you can use to
troubleshoot and repair server hardware issues.
This section includes information about diagnosing and troubleshooting hardware component
faults for Exadata Server X10M. For more information about server diagnostics and
troubleshooting, refer to Oracle x86 Servers Diagnostics and Troubleshooting Guide at
Oracle x86 Servers Administration, Diagnostics, and Applications Documentation.
Diagnosing Server Component Hardware Faults
This section contains maintenance-related information and procedures that you can use to
troubleshoot and repair server hardware issues.
When a server hardware fault event occurs, the system lights the Fault-Service Required
LED and captures the event in the Oracle ILOM event log. If you set up notifications through
Oracle ILOM, you also receive an alert through the notification method you choose. When
you become aware of a hardware fault, address it immediately. For details, refer to Oracle
ILOM Documentation.
Use the following process to address a hardware fault.
1. Identify the server subsystem containing the fault.
See Server Status Indicator LEDs.
You can use Oracle ILOM to identify a failed component. See Accessing Oracle ILOM.
• To collect system-level information or to verify the system health status from the CLI,
type show /System. To access subsystem and component health details from the
CLI, type show /System/subsystem-name.
PROCESSORS
MEMORY
POWER
COOLING
STORAGE
NETWORKING
PCI_DEVICES
FIRMWARE
• See Monitoring Component Health and Faults Using Oracle ILOM to identify a failed
component.
• For a step-by-step diagnostic procedure, see Troubleshoot Hardware Faults Using
Oracle ILOM Web Interface.
• The Oracle ILOM Fault Management Shell enables you to view and manage fault
activity on managed servers and other types of devices. For more information about
how to use the Oracle ILOM Fault Management Shell, refer to Oracle x86 Servers
Diagnostics and Troubleshooting Guide at Oracle ILOM Documentation.
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